1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Order processing time takes 3-7 business days before shipment. Deliveries can take up to 3 weeks to 8 weeks.
We can’t promise delivery times. We can’t control delays caused by the weather or the postal service. If the maximum number of business days has passed and your package is missing, please reach out to us, and we will assist you the best way we can!
Estimated Delivery Time:
(Order processing time not included)
15-31 Business Days - USA
23-42 Business Days - International
Busy time of the year : 20-59 Days
Shipped From Our International Warehouse
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5. I placed an order but i didn't receive a confirmation email, what's going on?
Please check your SPAM folder to see if your confirmation email was sent there.
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
For any other enquiries you can reach us by emailing us at firstname.lastname@example.org
OR click the chat box leave your message, we will reply to you asap.